Customer Testimonials
The service center is much better than the GMC One Step in Fort Walton Beach, FL. The One Step GMC told me that having an appointment doesn't matter and charged me 3% more for using my Buick GM credit card to pay for the maintenance service which was over $800.
I walked into the dealership know exactly what I wanted, and it was the only one I test drove. My salesman was Eli and he helped make it happen! There were a few hiccups with the car not being ready on time, and still needing to go through service, but Eli and Peter were very communicative about the timeline.i would definitely recommend them.
Caleb was my salesman. Don’t let him go! He is excellent. I was a realtor for 30+ years in Southwest Florida and believe me this young man has a great future and sales.. Jeremy at the service department was very kind to me. All in all the car was purchased as is, but the minute I had trouble with the AC, you took care of it. Thank you to finance as well.
They were very easy to work with and Devin My salesman was very knowledgeable and helped me in any way possible to make my experience the best it could be.
Jeremy was a pleasure to work with and was very efficient and let me know of upcoming maintenance needs that I should expect for my car
Mr. Cadle got me in and out. The problem was corrected and I was on my way.
Always prompt, professional, & quick. I know my vehicle will be properly serviced & that provides me peace of mind.
They were very friendly Devon. My salesman was very knowledgeable and helped me in anyway.
They were very friendly Devon. My salesman was very knowledgeable and helpful in every way.
James Stive is the best car salesman around! Very professional and super easy to work with!
I recently purchased a truck from the Niceville location. The vehicle is in great condition and they were very upfront with all information about the vehicle. I worked with Troy and Cameron who were both very professional and went above and beyond to make the purchase happen. The transaction was seamless and a very easy process.
They are most helpful and consider each customers needs and request.. I am very thankful for the service
Bella and Alexandria were great! They were able to get my service completed and answers for my concerns.
I came with a tire issue and I bought the tire warranty when I purchased the truck but it wasn’t in my file. They couldn’t find it. Lucky I still Had it in my truck. They said it didn’t cover it. My wife purchased the same plan with her new Denali and when she had a problem with a tire previously they also didn’t have hers on file. It could def. Be better organized since it was purchased through David Lee Scott seems like it would be in our file.
The service was great and was done within a reasonable amount of time. Customer Service was also helpful. I highly recommend this service center.
Super easy transaction and actually a pleasurable experience. Not something I have seen with other car dealerships.
Excellent customer service I worked with a sales representative named Gary, very knowledgeable and personable overall great experience
Thank you to James Stivey for helping my younger cousin get in to her first car! He and Joey provided great service and made the process as easy as they could for her.
They were friendly without being overpowered by a sales pitch. Easy to do buisness with very easy process. Devin and I think it was Joey the finance guy were great.
Our salesman Gary was kind, knowledgeable, helpful, patient and respectful. We will definitely consider buying from him again.
Clean facility. Complimentary snacks and drinks provided. Polite and professional staff. Last service took longer than normal but I was informed. Good job on communication.
Wonderful staff. Fair pricing. Clean facility. Easy, thorugh check in. Free snacks and drinks. Will return.
I am very pleased with the Yukon Denali I purchased. Gary Nelson was my sales advisor; he did great showing us available vehicles and getting my wife into the vehicle she wanted. My deal was so-so.
Enjoyed my purchase experience here. Devin and James were very kind and helpful. Over all, I received great care with competitive trade-in value, vehicle pricing, and lower APRs than independent quotes. Highly recommend.
Devin was our salesman and was super ! He made the process stress free. The atmosphere was relaxed ,they were not pushy it was a 5 star experience. The finance guy was great also he made the paperwork quick and efficient. Would recommend them for your car buying needs.
Fast check in, fast service, friendly staff, washed car afterwards. Could not be any happier with the service received!
Two-time customer, but not anymore. My family and I were rushed and followed around the lot by sales staff in a way that felt aggressive rather than helpful. I gave the dealership another chance after speaking with the manager, Mike, about it — only to have him tell me during price negotiations, after I'd already agreed to use their in-house financing and we'd reached a number I was ready to accept, "I know you have bought here before, but we don't need your business." That's not how you treat a repeat customer, and it's ... Read More DealerRater - Aug 6, 2026
This was one of the best truck buying experiences I have ever had. Pierce was a wonderful sales man and went above and beyond. Paired with Vanessa for the financial part was smooth as they both listened to what I wanted and answered all my questions. Thank you both!
Great staff they bent over backwards to make a deal even stayed late to seal up the deal and get us moving in and out in just a couple hours from test drive to driving out the parking lot
Helpful staff - answered all my questions about service and pay options-and quick service made it an easy day.
Easy to schedule and get into for service. No extra waiting and no run around which is nice. I’m a new GMC customer and am very pleased with Lee Buick GMC and their entire organization.
Everyone was super friendly! Nice experience. Feel comfortable leaving my truck with them to get the work done.
Worked with Gary on getting my new to me Jeep and it was seamless! Couldn't recommend him more!
Wonderful experience and a beautiful new car!
Jerry was super friendly. Efficient. Helpful. Really knew his stuff. Finance guy was lightening quick too. Great reference and get all guys. Well done.
I went for my first service . I had asked them to check computer settings , only to find out , they do not have a computer for my Chevrolet to read it. Even their help were not knowledgeable of the equinox vehicle settings . I guess I need to go to Troy Al , even though I was told I could go to any David Scott Lee dealership for my service or warranty work and CRESTVIEW Fl is closest to where I live. Learned that one. Thank you.
Jeremy did a great job keeping me updated when my engine needed replaced. Lee is always helpful as well. Thank you both- Dori Smith
Pierce Winthrop was great. He sold me a Buick Enclave earlier this year and was really patient with me while I was in the process of deciding which truck I wanted to buy. He made sure I was comfortable with the operation of all the gadgets in the truck came with. I would definitely buy from this dealership again!!!
Excellent day. The Niceville crew made the painful process of buying a car very easy. Bryant was very professional and easy going.
I recently purchased a car from Stephen here this week and absolutely was impressed by how quickly the sale was and how efficient he is as a salesman. Everything was explained perfectly to me and he is someone i will continue to do business with.
Very easy truck buying experience. I knew exactly what I wanted and they had it on their lot.
Bryant went above and beyond helping me find the right vehicle for my son. Elmer was also a pleasure to do business with.
From setting up the appointment to the service of the mobile team. Everything was top notch.
Karsun and James were fantastic today helping me get into a new car. They were very patient with me and my infant son. Even helped me fill out paperwork in the parking lot so my son could nap in the car.
Great experience! Eli was super helpful and made our experience so easy!
Absolutely brilliant experience. I knew what I wanted and, what I wanted to pay . From the initial contact with Devin to me driving off the forecourt I have no complaints. Devin and his manager, listened to what I wanted and they delivered. Paperwork was quickly done. I definitely recommend this dealership.
Easy to schedule, quick in and out with no hassle. Nice waiting area with comfortable surroundings.
Eli was absolutely amazing , I know it must be a chore dealing with old folks but he was perfect . Everyone from the gentleman that greeted me when I first walked in to Vanessa who helped to bring it all together, all very cool . Thanks to all, ---- Randy Hall
We have been customers of David Scott Lee Buick GMC for over 13 years. We’ve purchased several cars from them throughout the years for personal and business use. Everyone knows us by name and they treat us like family! Jeremy has been an amazing service advisor to us throughout the years. He takes great care of our needs when it comes to servicing our vehicles. We appreciate the staff there that always treat us kindly!
The dealership was recommended by some fellow coworkers and they several trucks I was interested in posted on their website. Went to dealership and was greeted promptly by Cole, a very enthusiastic sales person. He showed us several trucks, including several test drives and helped us narrow down options. We settled on a truck, but turns out they didn’t have it on their lot. Cole went to work to try to find the right truck for us. It took almost a week to get the truck brought in from another dealership, but Cole kept constant communication with us and ... Read More Google - Jul 28, 2026
This is the best dealer I've worked with. My vehicle was towed in after breaking down on the highway. They were all so friendly, helpful and knowledgeable. My car was ready for pickup by 8 am the next morning. Thanks too to the courtesy driver also who drove me home and picked me up the next morning. Thanks for the great service.
Lady at counter who had me sign paperwork is a little abrasive. She made me feel as if I was a bother to her. After receiving key I had to remove all the paper and plastic from my vehicle and it was parked in between to vehicles longways and had to back up and pull forward to leave. Otherwise I may have given 5 stars.
Well the sale started out a little bumpy. The car I wanted that was sitting on the lot front and center no one in the dealership knew where it came from or why it was on the lot not sure how you can put a car up for sale and not know where it came from how much it is or anything..anyways...the sales kid yes a kid was great..he listened to what I wanted felt horrible about the mix up with the car I wanted and made it right.took his time to research what vehicles had ... Read More Google - Jul 28, 2026
Sales men did their jobs , I have a new car Nothing spectacular. We weren’t even out of Ft Walton when warning lights went off on dashboard , we pulled over and Called back , they just said “‘ it said as is “ Which is true, I just would have liked to get more than a couple miles away .
Bought our new vehicle from David Scott Lee Niceville. From sale to finance to out the door everyone was professional, friendly, honest and helpful. I would buy another vehicle from this location. The sales person, Jerry was easy going, very informative and no pressure tactics. Anthony, the finance guy was a pleasure and got us through quickly. The manager, Cameron, gave us a great offer on our trade and after the deal, thanked us for our business, gave us his card and said call me if you need anything or have any issues/questions. Buying a car can be stressful ... Read More DealerRater - Jul 26, 2026
Gary was incredible, and influenced my family to get 4 envistas!
Went in looking for a reliable yet cheap car for my son to drive to college and Cole Stoner was incredible. Found us the right car at the right price.. awesome service will definitely recommend.
I’ve purchased 5 or 6 vehicles from David Scott Lee Buick GMC and every time has been a phenomenal buying experience. This last purchase, I traveled 5 hours and passed I have no idea how many GMC dealerships to buy my truck from the dealer I knew would take care of me.
Clean, accommodating, and answered all my questions. I waited about a week before getting a car. They held my car for a few days and when I said I still needed time, they didn't try and pressure me anymore after offering a lower deal once. I reached out again a couple days later and they were still ready to work with me to get the deal I wanted!
We had issues with another cat and needed a last minute help with getting into a new car. Karsun and James helped us out. They were very professional and easy to work with. They didn’t mind us bringing the kids and helped us keep them entertained and allowed the process to go by fast and easy! Thank you!!!
Was a very easy process, the serviceman was efficient at his job! Was in and out in no time! Very pleasant environment!
Thank you for all the help from everyone. When asked I will recommend to anyone.
My 2926 GMC sierra 1500 Denali ultimate with less than 20,000 miles on it, left me stranded on the side of hwy 285 with connecting rod issues. David Scott Lee GMC came through for me and bought the truck back from me for almost top dollar trade in value! The whole team is professional and respectful. I highly recommend any one looking for a vehicle, new or used to come here! They will get the job done!!!
I was disappointed by the finance employee’s lack of basic job knowledge. She made several numerical errors on my paperwork and gave me incorrect information about titling, liens, and registration. When I asked for clarification on the title, lien, and registration process, both Caleb and the finance rep repeatedly hid behind "I don't know" instead of taking the initiative to help. On top of that, no one disclosed that the car only came with one key, and my questions about a second key were ignored.
The only highlight was Gina, the title clerk. After the staff ... Read More DealerRater - Jul 23, 2026
Very cordial staff. Young salesman was new so needed to check with experienced staff on occasion.
I regard Jeremy's team as one of the two best I've relied on in my 47 years of owning a car. I don't know why they try so much harder than others, but it definitely keeps me as a customer!
We had an amazing experience with David Lee Scott Buick dealership. I just purchased my son a brand new 2026 Buick Envista. I also want to give a huge shout out to my salesman Mr. Joel, thank you so much for holding the vehicle for us and being so patient. Thanks! Latricia Williams
The customer service was hands down over the top, no crazy sales pitches and the 2 i was dealing with made it comfortable. If I need another truck/car, this group will be the first ones I check will. Thank you 2 for the good experience.
Very professional and courteous visit. No hassle and prompt service. Thank you all very much.
This dealership is the best in this whole area. Have been buying vehicles from here for many years and always have been pleased with the salesmen we have dealt with. The service department is the best. They are efficient and very respectful and informative. I always recommend this dealership to anyone who starts talking about getting a new vehicle. Very happy here.
Worked with Ricky on a new GMC 2500 AT4 and a used SUV and he has been nothing short or excellent. Made this the absolute easiest vehicle purchase I have ever made. Will definitely use him for all future vehicle purchases. Definitely recommend stopping by David Scott Lee and seeing what they can help you with.
Chris helped arrange a test drive, under unusual circumstances, but handled it perfectly ☺️ The vehicle should be here tonight and I'm beyond excited for Chris to be delivering it ☺️ From Crestview to Milton, so ASK for Chris, zero pressure, and completely accommodating 👏🏼👏🏼👏🏼
The staff at David Scott Lee are great! Stephen and Ricky are amazing I went in thinking I was not going to be able to get a new vehicle but they worked hard and made it happen! I couldn’t be happier with my new car!
Bryant was an amazing salesman. The manager Cameron on the other hand; WOW !!! When you spend $73K you would expect transparent communication with a sense of urgency. It took 2 weeks to get my car delivered to me. He had the money and the car. Wasn’t until my bank threatened to stop payment did he get me my car in 24hrs.
Service was good, but not the normal excellent that I had become used to. With Jeremy out for a couple of days, I could not and did not get an update on the status of my vehicle from the day I brought it in at 9AM on Thursday until the next Monday at 9AM. I find that did not live up to the standards that I have always experienced. I'm not upset but just being truthful.
Outstanding customer service a dealership that truly puts their customers first!
Jeremy did a great job. 6 7 8 9 10 11 12 13 14 15
You're service advisor Jeremy is awesome! He planned and completed our Service timely, as scheduled and promised. We Love the individual attention he provides to his customers!
Very friendly. Great selection from small cars to large trucks. Your happiness is their top priority
We had a great experience and would highly recommend Gary as a salesman and an all around nice guy. Very courteous, helpful with questions and always offering cold drinks.
The waiting room was spacious and the complementary snacks were delicious. Also, I enjoyed the large table to sit at.
Very happy with the service department, I was able to get my vehicle in on short notice.
Chief, the salesman who helped me was very friendly and helpful. I live out of state and was not able to visit the dealership in person, but that did not negatively affect my car buying experience at all. The rest of the staff who helped me were very attentive and helpful. They took complete care of me. When I get my next GMC, and I definitely will be getting another because I love my truck! I will be going back to David Scott Lee Buick GMC.
Had a great experience with this dealership and my salesman, Gary. Wish all dealerships were this easy to deal with, never felt pressured or like they were trying to take advantage of me as an inexperienced car buyer. Negotiated deal over the phone and once we agreed on price, I went to dealership and signed paperwork and was out the door in under an hour.
Everyone was super nice and helpful. Getting a ride to and from the dealership while my car was serviced really helped. The suggested maintenance was explained well and reasonably priced.
We had a great experience at David Scott Buick. Our sales person Eddie Weber was outstanding! We didn’t feel any pressure in buying the vehicle that we decided on. The dealership is so friendly and Eddie was so knowledgeable. Many of the employees stopped by the desk while we were waiting and visited with us or asked if we needed something to drink. We received a fair trade-in value for our vehicle. Eddie followed up with a text to make sure we were happy with the vehicle and see if we had any questions. We would highly recommend the ... Read More Google - Jul 13, 2026
Buying my 2026 GMC Sierra was an excellent experience thanks to Caleb. From the moment I walked in, he was professional, knowledgeable, and genuinely interested in helping me find the right truck instead of just making a sale. He answered every question, explained all of the features clearly, and made the entire process smooth and stress-free.
Caleb was patient, honest, and kept me informed every step of the way. I never felt pressured, and he went above and beyond to make sure I was completely satisfied with my purchase. If you’re looking for someone who truly cares about his customers ... Read More Google - Jul 13, 2026
Courteous, friendly, comfortable and staff is great! Its a little bit of a trip from my house but we'll worth the drive. Great service.
The staff at the dealership is always friendly helpful to get you best deal when ready to buy a new car.
Hope to trade next year n get a lower interest rate with a newer vehicle
Very pleased with Jeremy, a Service Advisor. He knows customer needs and is proactive in solving our concerns. Bravo!!!
Great customer service. Eddie Weber and staff went above and beyond on my recent purchase.
Gary did a great job. Thank you to all who helpwd.
Stephen and the whole staff were amazing 10/10 would recommend David Scott Lee they made the buying process so easy and smooth
Everyone at the David Scott Lee Buick GMC Service Center took excellent care of me!